About Scantec GB

Scantec GB specialises in the supplying of quality vehicle diagnostic services direct to the car owner. Our main goal is to have completely satisfied customers who would be happy to recommend us. If you have any comments or suggestions for improvements, please feel free to contact us. If you experience a problem or wish to register a complaint, please call

Customer Service on 07888 685964 - Monday to Friday.

Booking Of Services

All bookings made for mobile services & diagnostics either by telephone or email are made as provisional bookings and there for no guarantee of service is made until the vehicle has been inspected. All bookings are covered by the distance selling regulations (see below)

Payment / Prices

All prices quoted include VAT (@17.5%). All prices quoted are subject to change and all goods remain the property of “Scantec GB” until paid for in full. Full payment for services carried out must be made on completion before vehicle keys are returned to customer.

Parts Supplied With Or During Service

Under Block Exception rules and to insure any vehicle warranty’s are not violated, all parts supplied with or during diagnostic services will be of manufacturers quality unless otherwise stated.

Distance Selling Regulations

All bookings made for our mobile services whether placed via our website or over the telephone are covered by the distance selling regulations. All prices quoted will include VAT and are valid for a period of 14 days. Payment must be made by cash or cheque for services on completion. You have under this agreement a cooling off period of 7 working days from the date of making the booking in order to cancel the booking and this must be done in writing and sent to:

Scantec GB, South Close, Hailsham, BN27 3XF

Your right to cancel services under this agreement ends on the commencement of work. This does not affect your statutory rights. Full details of the distance selling regulations can be seen at http://www.dti.gov.uk

Guarantee & Returns

All parts and good supplied during service also carry a full 12 month guarantee against defects. We will replace or repair or any item which proves defective within 12 months of original purchase. Your statutory rights are not affected for faulty items. All work is covered by a 3000 mile or 3 month warranty (whichever occurs first)

Copyright

This website and all of its contents are copyright protected. Scantec GB acknowledges the intellectual property rights of suppliers and manufacturers shown on this web site by name or logo. All manufacturers logo's are used for identification purposes only.

Privacy

Online payment transactions via World-Pay use a 128 bit secure transaction system. All credit card details are scrambled using 128bit SSL encryption when the order is placed.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" You can usually modify your browser to prevent this happening and our website will still maintain functionality.

Other

The information displayed on this website is for information purposes only and we reserve the rights to change any of its detail without prior notice.

A FULL COPY OF OUR TERMS AND CONDIONS IS AVAILABLE ON REQUEST